Refund Policy

Refund Eligibility

Refunds may be considered in the following cases:

• Service not delivered as promised
• Double payment made by client
• Service cancellation before work begins
• Visa rejection due to our error

Non-Refundable Services

The following are non-refundable:

• Consultation fees after service delivery
• Document processing fees once submitted
• Visa application fees paid to embassies
• Third-party service fees

Refund Process

To request a refund, please contact us within 7 days of service delivery. Refunds are processed within 14 business days after approval.

Refund Method

Refunds are issued via the original payment method used for the transaction.

Contact for Refunds

For refund requests, please contact:

Email: refunds@zyrus.com

Phone: +92 310 0570707